Refund policy

Return & Refund Policy

La Bella Olives & Gourmet Foods

At La Bella Olives & Gourmet Foods, we take pride in offering exceptional gourmet products and want every order to arrive in perfect condition. Your satisfaction is important to us.

Returns & Exchanges

Due to the nature of our food products and for food safety reasons, we do not accept returns or exchanges for change of mind, personal taste preferences, or products ordered in error.

This does not affect your rights regarding damaged, defective, or incorrectly supplied products.

Damaged or Broken Products

We carefully package our products to help ensure they arrive safely. However, we understand that damage can occasionally occur during shipping.

If your order arrives damaged, broken, leaking, or with a compromised seal, please contact us within 7 days of delivery whenever possible.

Include:

  • Your order number

  • A description of the damage

  • Clear photographs of the damaged product and packaging, if available

Once we review your claim, we will offer a replacement or refund, based on your preference and product availability.

There is no additional charge for replacing products damaged during shipping.

For safety reasons, please do not consume products with broken seals, leaking containers, or other signs of damage.

Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, please contact us within 7 days of delivery whenever possible.

We will review the issue and arrange an appropriate resolution, including replacement or refund where applicable, at no additional cost to you.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Orders may be canceled before they have been processed for shipment. Once an order has shipped, cancellation may no longer be possible.

Refund Processing

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear, depending on your financial institution. Actual processing times may vary.

Contact Us

For questions, concerns, or assistance with an order, please contact:

La Bella Olives & Gourmet Foods

Email: labellaolive@gmail.com

We appreciate your business and the opportunity to share our gourmet olives with you.

Exceptional Olives. Memorable Moments. Beautiful Pairings.

Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.